Privacy & Cookies
Whisky Barrels Direct is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Personal data processed is kept by us for as long as is considered necessary for the purpose for which it is collected.
By visiting https://www.whisky-barrels.co.uk you are accepting and consenting to the practices described in this policy.
Whisky Barrels Direct is a Trading Style of Whisky Barrels Direct LTD Registered in Scotland SC382994
Whisky Barrels Direct LTD
Gateway Business Park,
Whisky Barrels Direct, The Cooperage, Bryson Street, Falkirk FK2 7BT
Information We May Collect From You
We may collect and process the following data about you:
The information you give us
You may give us information about you by filling in forms on our site (https://www.whisky-barrels.co.uk) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you subscribe to our service, search for a product, place an order on our site and if you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number and website names.
Information we collect about you
With regard to each of your visits to our site we may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Uses Made of the Information
We use information held about you in the following ways:
The information you give to us We will use this information: Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about. If you are an existing customer, we will only contact you by email with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer we will contact you by email only if you have consented to this. If you do not want us to use your data in this way, please tick the relevant box situated during the order process or message us using the form at the bottom of the page.
Information we collect about you
We will use this information:
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our site to ensure that content is presented in the most effective manner for you and for your computer; to allow you to participate in interactive features of our service, when you choose to do so; as part of our efforts to keep our site safe and secure; to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Whisky Barrels Direct or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our agreements with you and other agreements; or to protect the rights, property, or safety of Whisky Barrels Direct, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
For all website purchases, we will also pass on necessary personal information to our couriers including your name, address and phone number.
Where We Store Your Personal Data
All information you provide to us is stored on our secure servers. Any online payment transactions are processed by our third party payment gateway providers – currently, PayPal.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by un-checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.
Access to Information
The GDPA gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Upon written receipt of the access request, we will respond within the limit of 40 days.
In the Event of a Breach
We do everything possible to ensure that your personal data is stored safely and securely. In the event of a data breach, we will notify everyone affected within 72 hours.