Returns and Refunds
Returns are accepted as long as you inform us within 14 days from receipt of your goods, either in writing, email or by telephone and the products must be returned within 14 days.
Your returned products must be in the original packaging and unused and not damaged. On receipt of your returned goods we will issue a refund or replacement. The return postage and packaging costs are payable by the customer.
Whisky Barrels Direct will not refund for any items returned or rejected after this 14 day window.